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August 2, 2006

A Frustrating Thing

I got the email from a prospective client and rang him immeidately.

He wanted some ultra-urgent (i.e finished within 48 hours) work and needed a quote asap.

We dropped everything and reviewed what he needed in 2 hours. We quickly wrote up the quote and emailed it through.

I rang the guy, went through the proposal bit by bit and answered some questions.

"I'll get straight back to you," he said.

That was 5 days ago. I've emailed him and rung him to follow up. He doesn't return the contact.

Even if you're goiing to say no, have the decency to say "No" rather than let the person hang for days after they've provided you with the quote you so urgently needed.

That is frustrating.

Cheers

Brendon

Posted by Brendon at August 2, 2006 6:12 AM

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