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September 8, 2005
Mmmmmm.......... a matter of conscience
I had a guy in yesterday to discuss his web site needs for the second time. I'd provide a verbal quote at our first meeting and at the end of this meeting the client said "Yep, all sounds good. Let's get started."
He pulled his cheque book out and said "It was $14,000 wasn't it?"
I said, "No, I didn't say $14,000 did I?"
He said, "Yes, pretty sure you did. That's fine."
It Was $4,000
I hadn't said $14,000. I'd said $4,000.
I told him he must of misheard me - it was only $4,000. He was rather delighted with that!
Doing The Right Thing
Every now and then you'll be faced with a situation like this. But if you keep in mind that you're in business to meet the needs of your client and be an open, honest and ethical businessperson then it's easy to make the right call and do the right thing.
I don't know how people can sleep at night when they do the wrong thing.
Regards
Brendon
Posted by Brendon at September 8, 2005 10:27 AM
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